Product Knowledge

ŪNIKA swimwear is made to fit your body like a second skin - we utilize high-quality, recycled Nylon/Spandex fabric with a seamless + reversible (fabric lined on both sides) finish which stretches and moulds to any body type for supreme comfort and durability. ŪNIKA offers a super stretchy fit to enhance curves – forgoing the “dug-into” skin effect.

Sizing

Our size range is X-Small - 4XL.


Additional sizing or special requests are available upon request
 - please e-mail us with your measurements when placing an order.

All pieces are standard sizing unless advised on the item description. Please read the item description of the product before purchasing to make sure you are buying the correct size. Sizes run true to size. If you require further assistance regarding sizing and measurements feel free to send us an e-mail, our team is happy to help. 
We suggest larger busts going up one size unless you are comfortable with minimal coverage. 

ŪNIKA Swim pieces are meant to feel like a second skin - with time they mould to your body. We work with a premium soft nylon / spandex fabric blend, and pieces are finished off with a seamless look and will stretch out slightly with wear. 

Shipping

*FREE SHIPPING IN NORTH AMERICA FOR ORDERS OVER $150 CAD.

Our products are not pre-made, they are made to order which means we cut sew and process them after your order is placed. We require 5-6 business days to process your order before it is shipped to you. We do not process or ship orders on Saturdays, Sundays or holidays.

Please provide a phone number when ordering from our site in case a team member needs to reach you regarding your order. 

Once your order has been fulfilled and shipped, delivery times depend on where you are located.

CANADIAN ORDERS

All Canadian orders are shipped through Canada Post (https://www.canadapost-postescanada.ca/cpc/en).

Estimated shipping times are:

· 2-8 business days for Expedited Parcel

· 2-4 business days for Xpresspost

· 2-4 business days for Priority ( Eligible for shipping refund if package lost in mail)

Please note, estimated shipping times are not guaranteed.

US ORDERS

US orders are shipped through USPS, DHL, UPS.

Estimated shipping times are:

3-4 business days for standard shipping

Please note, estimated shipping times are not guaranteed.

INTERNATIONAL ORDERS

International shipping providers and time of delivery varies depending on where you are located. 

*Orders cannot be cancelled after they have been confirmed through our website. If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. To prevent this from happening please look out for any delivery attempt notifications and use the 'Track my order' feature located on in the confirmation email. Please note we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made. 

Please note at times unexpected delays may occur with delivery which Ūnika Swim has no control over and is not responsible for. 

Custom Imports Duty & Taxes

Please be aware that Ūnika Swim is not liable for customs clearance fees in your country, nor are we responsible for holding times of packages by customs. The prices on our online store do not include relevant overseas duties and other customs charges you may incur when purchasing and importing to your country. Ūnika Swim is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs/duties/taxes. Please keep an eye on your shipment when tracking number is provided to avoid delays.

PLEASE NOTE: If you choose to reject/refuse delivery due to customs fees there will be a $30 return fee deducted from your refund to cover return shipping due to your refusal.

Sales Period

SALE PERIODS - PLEASE ALLOW UP TO 3 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED DUE TO HIGH ORDER VOLUMES.
DUE TO HIGH VOLUMES OF ORDERS/EMAILS DURING SALE PERIODS, IF WRONG ITEMS ARE ORDERED DURING SALE PERIODS WE CAN NOT TAKE RESPONSIBILITY FOR CHANGING THE ORDER BEFORE PICK UP OF SHIPMENT. IF YOUR ORDER IS SHIPPED BEFORE YOUR CUSTOMER SERVICE EMAIL IS CHECKED IT IS THE CUSTOMERS RESPONSIBILITY TO RETURN THE INCORRECT ITEMS PURCHASED.

PLEASE CHECK YOUR CART ITEMS CAREFULLY BEFORE PROCEEDING TO THE CHECK OUT PAGE
We are not liable for wrong information given to us when shipping information is ask in check out point. If you do not provide the right shipping address we are not required to refund. Please make sure all your shipping information is correct before finalizing order. 

Returns/Exchanges

At Ūnika, we want our customers to be completely satisfied with their purchases. However, we understand that online shopping can be tricky, so we’re here to make sure you're satisfied with your order.

How to Initiate a Return:

Your package will not be shipped with a return slip. Instead, we ask that you request one by emailing info@unikaswim.com with your order number.

To return a purchase, your items must meet the following conditions:

1. Be returned within 20 days of your delivery date.

2. Be in its original, unused, unaltered and unwashed condition.

3. Be returned with original tags and packaging.

SALE/DISCOUNTED ITEMS: Items marked "Sale" or discounted with a promo code are final sale, and are NOT eligible for exchange or store credit.

FULL PRICED ITEMS: Eligible for exchange or store credit.

CUSTOM ORDERS: All custom orders are final sale and not eligible for exchanges or store credit.

IN-STORE RETURNS: Full priced items purchased online can be exchanged or returned in-store for store credit. An appointment must be made in order to come in-store for a return.

**We do not reimburse for return/exchange shipping.

**All return refunds are given of the full price value of the item minus the shipping cost of the order.

Customer is responsible to send back the garments to the address provided with the returns form filled out in full with order number.

PLEASE NOTE: Unworn items must be returned in original packaging - with hygiene liner still attached. We reserve the right to refuse a refund if the hygiene stickers & tags on our products have been removed or tampered with. 

Customer is responsible to send back the garments to the address provided with this return form filled out in full.

Exchanges can be made for the same product in a different size or colour. If exchanging for a different style/product, customers must pay the difference in price.  

If you choose to reject/refuse delivery due to customs fees there will be a $30 return fee deducted from your refund to cover return shipping due to your refusal.

All items are to be signed for by DHL. If you are not home to receive your DHL package, have no one else to sign for the item and have not organized an alternative way to collect your package from DHL, and your item is returned to us this $30 fee will occur. Return shipping is the customers responsibility.

RETURN ADDRESS:

ŪNIKA SWIMWEAR
101 Yorkville Ave.
Unit #14
Toronto, ON M5R 1C1
Canada

Gift Cards

Gift cards are non-refundable. Customers who have received & used a gift card are not eligible for refunds, exchange only.  

Gift cards do not expire.

Product Care

Caring for your swimwear is important. Make sure you follow these simple steps to keeping your swimwear in optimal condition.

CARE: 

○ Do not dry clean or wash in warm or hot water.

○ Do not iron or leave directly in the sun.

○ Hand wash in cold water.

○ Lay flat, out of direct sunlight to dry.

Make sure that sand is removed from the garment as this can dry out the fabric. Store in a dry place where air flows frequently to avoid moisture from building. Do not leave in direct sunlight or wear in extremely chlorinated water - this may cause colour to fade and damage material. Avoid contact with rough surfaces. ex. - rocks, pebbled / stone pool surfaces. 

*We do not take responsibility for fabric damage as a result of incorrect washing/sun damage/chlorinated water damage.

Social Media and Collaborations

ŪNIKA Swim values our customers and social media followers.

Due to the high volume of inquiries we get regarding collaborations, we cannot always reply to all messages. However, we are always open to connecting with models, photographers and companies who we believe share a similar style and outlook as us. Please feel free to reach out!

PR + Media inquiries: pr@unikaswim.com

Contact us

Questions or Concerns? Contact us at info@unikaswim.com | 647.347.7946